Support Center

Need help? We're here to support you every step of the way. Find answers, get assistance, and make the most of BookMyInn.

Documentation

Comprehensive guides and tutorials to help you get started and master BookMyInn features.

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Live Chat Support

Get instant help from our support team during business hours. Quick responses guaranteed.

Email Support

Send us a detailed message and we'll get back to you within 24 hours with a solution.

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Frequently Asked Questions

Quick answers to common questions about BookMyInn

How do I cancel or modify a booking?

Most bookings can be cancelled free of charge up to 24 hours before check-in. Contact the hotel directly or email support@bookmyinn.com for assistance.

What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfers. All transactions are secured with industry-standard encryption.

How do I search for hotels?

Enter your destination, check-in/check-out dates, and number of guests on our homepage. Use filters to refine results by price, amenities, and location.

Is there a mobile app available?

Our website is fully mobile-responsive and can be installed as a web app on your device for app-like experience. Native apps coming soon!

What if I have trouble with my booking?

Contact our 24/7 customer support team through live chat, email, or phone. We're here to help resolve any booking issues quickly.

How do I get my booking confirmation?

After completing your booking, you'll receive an instant confirmation email with all details. Check your spam folder if you don't see it within a few minutes.

Need More Help?

Can't find what you're looking for? Our support team is ready to help you.

Phone Support

General: 1-800-BOOK-INN
Partners: 1-800-PARTNER

Mon-Fri 9AM-6PM PST
Email Support

General: support@bookmyinn.com
Partners: partners@bookmyinn.com

Response within 24 hours
Emergency

Critical booking issues
24/7 support available

Call main number for emergency